Complaints and Appeals Policy
It is Chase Entertainment’s policy to respond to complaints within seven business days.
Process
To file a complaint, send an email with the subject “LadsFeet COMPLAINT” to mail@ladsfeet.com including all the details of your complaint and your personal details. Once we have received the necessary information, your complaint will be reviewed. Within seven business days, we will remove the content in question and ensure the content does not resurface. Should we decline your complaint, you will have the option to restart the process. If you do not use the subject as stated above the email may not be received correctly as they are filtered by subject.
If you simply wish to cancel your recurring membership, you can do this directly via the CCBill Support webpage.
Required information
If you have found content that features illegal activity or minors, we will require links to where the content is hosted and details of which laws/policies are being broken.
If you are featured in content that is being distributed without your permission, we will require links to where content is hosted, and you will be required to prove your identity.
Chase Entertainment is the sole copyright owner of all material on this site. We do not feature any 3rd party content.
